1.2 “Personal Data” means data, whether true or not, about an individual who can be identified from that data, or from other data and information that an organization can or is likely to have access to. Common examples of personal data can include names, identification numbers and information. contact.
2. WHEN WE WILL COLLECT PERSONAL DATA?
2.1 We will / may collect your personal data:
(a) when you register and / or use our Services or Platforms, or open an account with us.
(b) when you submit any form, including, but not limited to, application forms or other forms relating to our products and services, whether online or in physical form;
(c) when you enter into an agreement or provide documents or other information in connection with your interaction with us, or when you use our products and services;
(d) when you interact with us, such as via telephone calls (which may be recorded), letters, faxes, face-to-face meetings, social media platforms and email;
(e) when you use our electronic services, or interact with us through our Platform or use services on our Platform. This includes, without limitation, through cookies which we may use when you interact with our application or Platform;
(f) when you make transactions through our Platform or Services;
(g) when you submit criticism and suggestions or complaints to us;
(h) when you register for a contest; or
(i) when you submit your personal data to us for any reason.
The above list is not intended to be an exhaustive list and only provides some general examples of when your personal data may be collected.
2.2 Our mobile platform or application may collect precise information about the location of your mobile device using technologies such as GPS, Wi-Fi, etc. We collect, use, disclose and / or process this information for one or more Purposes including, without limitation, the location-based services you request or to deliver content relevant to you based on your location or to enable you to share your location with users. others as part of our mobile application services. For most mobile devices, you can withdraw your consent to this information we collect about your location through your device settings. If you have questions about how to disable location services for your mobile device, please contact your mobile device service provider or device manufacturer.
3. WHAT PERSONAL DATA WILL WE COLLECT BY US?
3.1 Personal data that the Company may collect includes but is not limited to:
• email address;
• bank account and payment information;
• phone number;
• information sent by or related to the device (s) used to access our Services or Platform;
• any other information about the user when the user registers to use our Service or Platform, and when the user uses the Service or Platform, as well as information relating to how the user uses our Service or Platform; and
• all data about the content used by users.
3.2 You agree not to submit any inaccurate or misleading information to us, and you agree to notify us of any inaccuracies or changes to such information. We reserve the right in our sole discretion to request further documents to verify the information you have provided.
3.3 If you do not want us to collect the personal information / data mentioned above, you can refuse it at any time by notifying our Customer Service in writing. Further information about refusing to grant consent for the collection of your personal information / data can be found in the section below entitled “How can you withdraw consent, delete, request access or change the information you have provided us with?”. However, please note that by refusing or withdrawing your consent to our collection, use or processing of your personal data may affect your use of the Service and Platform. For example, refusing to grant permission to collect location information will render location-based features unusable.
4. OTHER DATA COLLECTION
4.1 Just like most platforms and mobile applications, your device sends information which may include data about you that is recorded by a web server when you browse our Platform. This usually includes without limitation your device’s IP address, computer / mobile device operating system and browser type, mobile device type, mobile device characteristics, your Unique Device Identifier or Mobile Equipment Identifier, address. referring sites (if any), pages on our websites and mobile applications that you visit and the time of visit, and sometimes “cookies” (which can be disabled using your browser preferences) to help the Platform remember your last visit. When you log in, this information is associated with your personal account. Information is also included in anonymous statistics to enable us to understand how visitors use our Platform.
4.2 Our mobile platform or application may collect precise information about the location of your mobile device using technologies such as GPS, Wi-Fi, etc. We collect, use, disclose and / or process this information for one or more Purposes including, without limitation, the location-based services you request or to deliver content relevant to you based on your location or to enable you to share your location with users. others as part of our mobile application services. For most mobile devices, you can withdraw your consent to this information we collect about your location through your device settings. If you have questions about how to disable location services for your mobile device, please contact your mobile device service provider or device manufacturer.
5.1 From time to time we may implement “cookies” or other features to allow us or third parties to collect or share information that will help us improve our Platform and the services we offer, or help us offer new services and features. “Cookies” are identifiers that we transfer to your computer or software that allow us to recognize your computer or mobile device and tell us how and when the Service or Platform is used or visited, by how many people and to track activities on our Platform. We may link cookie information to personal data. Cookies also link to information about the items you have chosen to buy and the pages you have viewed. For example, this information is used to track your shopping cart. Cookies are also used to deliver content tailored to your interests and monitor use of the Service.
6. VIEW AND DOWNLOAD CONTENT AND ADVERTISING
When you view pages on our website or mobile applications, when you watch content and advertisements and access software on our Platform or through the Service, some of the same information is sent to us (including, without limitation, IP address, operating system , etc.); but not about the number of times the page is viewed, your mobile device sends information to us about the content, advertisements viewed and / or software installed by our Service and Platform and the time.
7. HOW DO WE USE THE INFORMATION YOU GIVE US?
7.1 We may collect, use, disclose and / or process your personal data for one or more of the following purposes:
(a) consider and / or process your application / transaction with us or your transactions or communications with third parties through the Service;
(b) manage, operate, provide and / or manage your use and / or access to our Services and our Platform, as well as your relationship and your user account with us.
(c) respond to, process, deal with or complete transactions and / or fulfill your requests for certain products and services and notify you of service problems and unusual account actions;
(d) enforce any applicable Terms of Service or end user license agreement;
(e) protect personal safety and the rights, property or safety of others;
(f) for identification and / or verification;
(g) maintain and provide any software updates and / or other updates and support that may be required from time to time to ensure the smooth running of our Services;
(h) dealing with or facilitating customer service, carrying out your instructions, dealing with or responding to any inquiries raised by (or purportedly submitted by) you or on your behalf;
(i) contact you or communicate with you via telephone calls, text messages and / or fax messages, e-mail and / or postal mail or other means for the purpose of administering and / or managing your relationship with us or your use of our Services, such as but is not limited to communicating administrative information to you relating to our Services. You acknowledge and agree that such communications by us may be made by sending letters, documents or notifications to you, which may involve disclosing certain personal data about you in order to make the delivery and also listed on the outer envelope / postal package;
(j) allow other users to interact or connect with you on the Platform, including notifying you when other users have sent private messages to you or posted comments for you on the Platform;
(k) conduct research, analysis and development activities (including, but not limited to, data analysis, surveys, product and service development and / or profiling), to analyze how you use our Services, improve our Services or our products and / or improve your customer experience;
(l) enable advertising and other audits and surveys to, among other things, validate the size and composition of our target audience, and understand their experience with the Company’s Services;
(m) for marketing and in this case, to send you through various kinds of communications regarding marketing and promotional information and materials relating to products and / or services (including, without limitation, third party products and / or services that may be cooperate with or are bound with the Company) which may be sold, marketed or promoted by the Company (and / or its affiliates or related companies), whether the product or service already exists or is created in the future. You can choose to unsubscribe from receiving marketing information at any time by using the unsubscribe function in the electronic marketing materials. We may use your contact information to send newsletters from us or from our related companies to you.
(n) respond to legal process or comply with or as required by any law, governmental requirements or regulations applicable to the relevant jurisdiction, including, without limitation, meeting the requirements for making disclosures based on legal requirements that are binding on the Company or its related or affiliated companies;
(o) generate statistics and research for internal reporting and as required by law and / or records retention requirements;
(p) perform due diligence or other screening activities (including, without limitation, background checks) in accordance with any legal or regulatory obligations or our risk management procedures that may be required by law or as imposed by us;
(q) audit our Services or the Company’s business;
(r) prevent or investigate actual or suspected violations of the Terms of Service any fraud, unlawful activity, omission or error, whether related to your use of our Services or any other matter whatsoever arising from your relationship with us;
(s) store, maintain, back up (whether for recovery after a disaster or otherwise) your personal data, both inside and outside the territory of Indonesia;
(t) dealing with / and or facilitating business asset transactions or possible business asset transactions, where such transactions involve the Company as a participant or only involve related companies or affiliates of the Company as participants or involve the Company and / or one related company or affiliated company or more. as a participant, and there may also be other third party organizations participating in the transaction. “Business asset transactions” refers to buying, selling, leasing, merging, consolidating or acquiring, disposing or financing of an organization or part of an organization or business or any assets of an organization; and / or
(u) any other purposes we will notify you of upon obtaining your consent;
(collectively the “Purpose”).
7.2 Since our purposes will / may be collecting, using, disclosing or processing your personal data depending on the situation at hand, these objectives may not be listed above. However, we will notify you of other such purposes upon obtaining your consent, except the processing of applicable data without your consent permitted by Applicable Regulations.
8. HOW DOES THE COMPANY PROTECT AND ATTRACT CUSTOMER INFORMATION?
8.1 We implement various security measures and endeavor to ensure the security of your personal data on our systems. The user’s personal data is behind a secure network and can only be accessed by a small number of employees who have special access rights to the system. However, the absence of absolute guarantees or security is inevitable.
9. DOES THE COMPANY DISCLOSE THE INFORMATION IT COLLECTS FROM VISITORS TO OUTSIDE PARTIES?
9.1 In conducting our business, we will / may need to disclose your personal data to our third party service providers, agents and / or affiliates or related companies, and / or other third parties, whether located in Indonesia or outside Indonesia, for one or more more The goals mentioned above. These third party service providers, agents and / or affiliates or related companies and / or other third parties will process your personal data on behalf of us or other parties, for one or more of the Purposes mentioned above. These third parties include, without limitation:
(a) our subsidiaries, affiliates and related companies;
(b) other users of the Platform for one or more of the Purposes mentioned above;
(c) contractors, agents, service providers and other third parties we use to support our business. This includes but is not limited to those who provide administrative or other services to us such as postal services, telecommunications companies, information technology companies and data centers;
(d) a buyer or other successor in the event of a merger, divestment, restructuring, reorganization, dissolution or sale or other transfer of some or all of the Company’s assets, either on an ongoing basis or as part of a bankruptcy, liquidation or similar process, in which personal data is owned by the Company about the users of our Services is one of the transferred assets; or to partners in a business asset transaction involving the Company or one of its affiliates or related companies; and
(e) third parties to whom we disclose the data for one or more Purposes and such third parties will in turn collect and process your personal data for one or more Purposes
9.2 This may entail, among other things, sharing statistical and demographic information about our users and their use of the Services with suppliers of advertising and programming. This will not include anything that can be used to identify you specifically or find out personal information about yourself.
9.3 For the avoidance of doubt, in the event that any Applicable Regulation or other applicable law permits an organization like us to collect, use or disclose your personal data without your consent, the permission granted by that law will continue to apply.
9.4 Third parties may intercept or access personal data sent to or stored on the Platform without permission, technology may malfunction or not work as expected, or someone may access, utilize or misuse information without any fault from our side. However, we will use reasonable security arrangements to protect your personal data as required by the Applicable Regulations; but unavoidably, there is no guarantee of absolute security such as but not limited to unauthorized disclosure arising from malicious and sophisticated hacks by unhappy or hostile parties without any fault on our part.
10. INFORMATION ON USE BY CHILDREN
11. INFORMATION COLLECTED BY THIRD PARTIES
11.2 We, and third parties, from time to time may provide software application downloads for your use on or through the Platform or Services. This application can access separately, and allows third parties to view your identification information, such as your name, your user ID name, your mobile device’s IP address or other information such as cookies that you may have previously installed or installed for you by software applications. or third party websites. In addition, this application may ask you to provide additional information directly to third parties. Third party products or services provided through this application are not owned or controlled by the Company. You are advised to read the terms and conditions published by such third parties on their websites or elsewhere.
12. DISCLAIMER ON SECURITY AND THIRD PARTY SITES
12.1 WE DO NOT WARRANT THE SECURITY OF THE PERSONAL DATA AND / OR OTHER INFORMATION THAT YOU PROVIDE ON THIRD PARTY SITES. We implement various security measures to maintain the security of your personal data that we have or are under our control. Your personal data is behind a secure network and can only be accessed by a small number of people who have special access rights to the system, and are required to maintain the confidentiality of such personal data. When you place an order or access your personal data, we offer the use of a secure server. All personal data or sensitive information that you provide is encrypted into our database only to be accessed as stated above.
12.2 In an effort to provide better value to you, we may select various third party websites to be linked and framed on the Platform. We may also participate in co-branding and other relationships to offer payment solutions and other services and features to our visitors. These linked sites have separate and independent privacy policies and security arrangements. Even if these third parties are affiliated with us, we have no control over those linked sites, and each of these sites has separate privacy and data collection practices from us and stands alone. Data collected by our partners in co-branding or third party websites (even if offered on or through our Platform) may not be received by us.
12.3 We therefore have no responsibility or liability whatsoever for the content, security arrangements (or lack thereof) and the activities of these linked sites. These linked sites are for your convenience only and you therefore access them at your own risk. However, we strive to protect the integrity of our Platform and the respective links placed and therefore we welcome any feedback about these linked sites (including, without limitation, when certain links do not work).
13. DO WE TRANSFER YOUR INFORMATION ABROAD?
14. HOW CAN YOU WITHDRAW THE PERMIT, ASK FOR ACCESS OR CONCERN THE INFORMATION YOU HAVE GIVEN TO US?
14.1 Withdraw Permission
14.2 Requesting Access or Correction of Personal Data
14.2.1 If you have an account with us, you can access and / or correct your own personal data that we currently have or control through the Account Settings page on the Platform. If you do not have an account with us, you can request to access and / or correct your personal data that we currently have or control by sending a written request to us. We will need enough information from you to confirm your identity and the nature of your request so that we can handle your request. Therefore, please submit your written request by sending an email to our Customer Service at the email address listed below in Section 15.
14.2.2 We may also charge you a reasonable fee for the handling and processing of your requests to access your personal data. If we choose to charge a fee, we will provide a written estimate of the fee we will charge you. Please note that we are not obliged to respond to or handle your access request unless you have agreed to pay the fee.
14.2.3 We reserve the right to refuse to correct your personal data in accordance with the provisions contained in the Applicable Regulations, if these provisions require and / or give an organization the right to refuse to correct personal data in the stated situation.
15. QUESTIONS, PROBLEMS OR COMPLAINTS? CONTACT US
• email: ;
Last modified: May 1, 2020